Question 1

What is Lustly?

Accepted Answer

Lustly is a Chrome extension that lets you select any area of a webpage, crop it, frame it, annotate it, and export it as a polished PNG image.

Question 2

Is Lustly free?

Accepted Answer

Yes. The core screenshot editor is free for as long as you want. Pro adds custom branding, saved presets, AI background removal, 4K export, and social media ratios.

Question 3

Do I need an account?

Accepted Answer

No. The free extension works without signup or login. We only ask for an email when you upgrade to Pro or contact support.

Question 4

Does Lustly store my screenshots?

Accepted Answer

Free screenshots are processed locally in your browser. Pro can keep a local history of recent captures on your device. We do not sell or share your data.

Question 5

Which browsers are supported?

Accepted Answer

Lustly is built for Chrome and other Chromium-based browsers that support Manifest V3 extensions.

Question 6

Can I use Lustly on any website?

Accepted Answer

The extension works on most public web pages. Some sites with strict content-security policies may limit capture in certain areas.

Question 7

How do I cancel Pro?

Accepted Answer

Subscriptions are managed through the Chrome Web Store. You can cancel anytime from your Google payments dashboard.

Question 8

Do you offer refunds?

Accepted Answer

We do not provide refunds for subscription periods, but you can cancel at any time. Contact us if you hit a billing issue.

Question 9

How do I report a bug?

Accepted Answer

Email us at hello@lustly.pics with the page URL and steps to reproduce. Screenshots help a lot.